An Account application is required to process your order. This application must be completed in full in order to be processed. If a purchase is subject to resale, please complete and submit a resale certificate with this application. Our office is open Monday thru Satursday, 9am – 5:00pm PST. Orders are not processed on weekends.
Minimum order and Pricing:
– Minimum order of (US) $200 dollars is required.
– All orders are subject to final approval and acceptance by KH wireless.
– All orders remain the property of KH wireless unless the customer pays the items in full.
Inspection of all items purchased from KH wireless, is the sole responsibility of the customer, this inspection must be made within seven (7) business days of invoice date.
– KH wireless is not responsible for missing items after seven (7) business days of invoice date, regardless of error of fault.
– All returns must have a return merchandise authorization from sales representative.
– Only return the specific quantities and the products damaged on the road.
– The customer pays “In-bound” freight and “Out-bound” freight is paid by KH Wireless.
– All returns for credit are subject to restocking fee.
– Defective items are exchanged for the same title only.
– All claims for incorrect shipment must be received within seven (7) days from the invoice date.
– Freight damage claims should be filed directly with carrier.
– If the purchaser refuses to accept shipment for any reason, KH wireless is entitled to a twenty five (25) percent restocking fee from the total of the purchase.
– KH wireless will make every effort to ship the merchandise as soon as possible.
– We are not responsible for orders not shipped out on the date of order.
– All orders will be made via UPS or Federal express unless otherwise specified.
– All risk of loss and damage in transit shall be borne by the customer.
– Discover, MasterCard, Visa and American Express credit cards are accepted.
– Acceptable payments for Cash ON Delivery (C.O.D.) accounts are cashier’s check, money order or company check.
– Personal checks and temporary checks will not be accepted.