Terms and Conditions

An Account application is required to process your order. This application must be completed in full in order to be processed. If a purchase is subject to resale, please complete and submit a resale certificate with this application. Our office is open Monday thru Satursday, 9am – 5:00pm PST. Orders are not processed on weekends.

Minimum order and Pricing: 
– Minimum order of (US) $200 dollars is required.

Order Acceptance: 
– All orders are subject to final approval and acceptance by KH wireless.
– All orders remain the property of KH wireless unless the customer pays the items in full.

Product Inspection: 
Inspection of all items purchased from KH wireless, is the sole responsibility of the customer, this inspection must be made within seven (7) business days of invoice date.
– KH wireless is not responsible for missing items after seven (7) business days of invoice date, regardless of error of fault.

Returns: 
– All returns must have a return merchandise authorization from sales representative.
– Only return the specific quantities and the products damaged on the road.
– The customer pays “In-bound” freight and “Out-bound” freight is paid by KH Wireless.
– All returns for credit are subject to restocking fee.
– Defective items are exchanged for the same title only.

Refused shipments: 
– All claims for incorrect shipment must be received within seven (7) days from the invoice date.
– Freight damage claims should be filed directly with carrier.
– If the purchaser refuses to accept shipment for any reason, KH wireless is entitled to a twenty five (25) percent restocking fee from the total of the purchase.

Shipping: 
– KH wireless will make every effort to ship the merchandise as soon as possible.
– We are not responsible for orders not shipped out on the date of order.
– All orders will be made via UPS or Federal express unless otherwise specified.
– All risk of loss and damage in transit shall be borne by the customer.

Payment: 
– Discover, MasterCard, Visa and American Express credit cards are accepted.
– Acceptable payments for Cash ON Delivery (C.O.D.) accounts are cashier’s check, money order or company check.
– Personal checks and temporary checks will not be accepted.


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